Crisp Learning is the home of e-learning and virtual learning from Crisp Professional Development, a coaching, training and leadership development company. We have been partnering with our clients for 30 years across the UK and internationally.



We believe in the transformational effect of learning. Personal and professional development leads to change; it brings opportunities for progression, performance improvement, self-awareness and wellbeing.

We have a core head office team, supported by a carefully selected associate network of coaches, trainers and leadership development specialists. They have produced the content on this site, we hope you enjoy your learning experience.



Shaun Durham

Managing Director

Shaun has worked in the people consulting sector for seventeen years. He is the managing director and an executive coach. ILM and EMCC qualified and certified to deliver EQi2.0 emotional intelligence profiles, he leads on leadership development, coaching and is a passionate advocate of positive psychology.

He is committed to on-going personal development and is receiving CPD from The Performance Coach.

Outside of work, he is a keen coastal rower and holds black belts in Aikido and Tae Kwon Do.

Helen Gilzean

Head of People Development

Helen is Head of People Development for Crisp Professional Development and has been with the business for an impressive twenty years.

She is an accomplished and experienced trainer, facilitator and consultant / mentor in her own right and has trained in the USA, China and throughout the UK and Ireland. She oversees all of our in-house training and ILM accredited programmes.

Outside of work Helen enjoys photography, travel, reading, learning to paint watercolours and walking her beloved dachshund.

Samantha Vincent

Head of Client Services

Sam is Head of Client Services for Crisp Professional Development.

With almost thirty years of experience within sales & customer relationship management, Sam’s role includes managing the Crisp team, identifying new clients and ensuring that existing customers’ expectations are exceeded.

Outside of Crisp Sam is mum to teenage daughter Ella and two dogs, loves to travel and has been a member of a bookclub for over 11 years. She is a regular yoga participant and has recently begun contemporary dance lessons.

Roselle Brenchley

Client Experience Manager

Roselle is our Client Experience Manager at Crisp Professional Development. She joins us with 10 years’ experience working in a variety of roles in education including events, recruitment and marketing.

She has strategic and operational marketing experience and has worked within multiple management groups developing skills and processes as well as line managing and leading a team. Customer satisfaction is at the heart of everything she does.

In her own time, she enjoys the great outdoors; walking her dogs, camping and spending time with her family.

Aileen Shipway

Marketing Manager

Aileen is our Marketing Manager and as such is responsible for producing all of our marketing literature from weekly newsletters to blog articles. She also oversees our social media strategy. She has worked as a client relationship manager for many years, predominantly for management consultancies and training businesses.

Outside of work she enjoys being outside, whether that's pounding the streets with her local running group or walking with her family and dog on Dartmoor.