Our introduction to people management training will provide you with excellent people management skills – an essential element of becoming an effective manager. This is the e-learning version of our best-selling face-to-face training course. It teaches the basics of good self-management and team management skills and tackles areas such as recognising team strengths and delegating as well as learning how to communicate, inspire, motivate and reward.
This course is designed for first time managers. You will either be about to begin a new role as manager or will have just started your new role, or you will have been managing a team for a while and need to enhance your skills in order to have more impact in your role.
By the end of this course, you will be able to communicate, delegate and motivate your team effectively in order to achieve your set organisational goals. You’ll know how to employ basic managerial styles, recognise the impact different styles have on different team members and you’ll be able to adapt them to ensure you get the best out of your team in a way that makes them feel inspired and motivated to work with you.
If we look at some behaviours of good managers and leaders we should see most of the following in evidence:
Listening lots and talking little – 80:20 rule
The use of open-questioning techniques to get people thinking
A strong focus on the positive
A focus on solutions rather than problems
Behaving consistently with everyone
Strong communication skills
Asking rather than telling
A positive attitude to change
Excellent interpersonal skills
Do you see these in evidence in your workplace? Do you do them? This course will provide you with a solid foundation to role model these positive managerial behaviours.
The course is made of up various components that make up effective management. You will also get a full resource guide to keep that supports the e-learning modules.
The course includes lessons on:
Transactional analysis (Parent Adult Child)
Effective Communication skills
Dealing with Difficult Behaviours
Prioritisation and Planning
Delegation, Motivation and Empowerment
Understanding team dynamics